COOL CLOTH

Website Terms and Conditions of Use

Effective date: 31 May 2026

1. Website operator details

In accordance with applicable Spanish and European information society legislation, the following identifying details of the website operator are provided:

Trading name: Cool Cloth

Legal entity: Javier Torres Gutierrez

Tax identification number (NIF/CIF): 53302523T

Registered address: Avda. Isaac Díaz Pardo 29, 15160, Sada, A Coruña, Spain.

General contact email: hola@coolcloth.es

Website: www.coolcloth.es

Business activity: Retail sale of cleaning products and household accessories.

The operator is registered as a self-employed professional (autonomo) under the Spanish Special Regime for Self-Employed Workers (RETA) and holds an active EORI number for import operations within the European Union.

2. Acceptance of terms and conditions

Accessing and using the website www.coolcloth.es (hereinafter, “the Website”) confers the status of user and implies full and unreserved acceptance of all provisions contained in these Terms and Conditions of Use (hereinafter, “the Terms”), as published at any given time.

If the user does not agree with these Terms in their entirety, they must refrain from accessing and using the Website.

Use of the Website by individuals under the age of 18 is expressly prohibited. Cool Cloth does not knowingly collect personal data from minors.

3. Documents governing the use of the website

In addition to these Terms, use of the Website is governed by the following documents, available in the website footer:

Privacy Policy: governs the processing of personal data in accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 on the Protection of Personal Data (LOPDGDD).
Cookie Policy: describes the types of cookies used on the Website and the options available to manage them.
Terms of Sale: govern the purchase of products through the Website, including pricing, delivery timescales, returns and warranties.

By accessing and using the Website, the user acknowledges having read and accepted all of the above documents.

4. Website availability

Cool Cloth does not guarantee the uninterrupted availability and continuity of the Website. Access may be temporarily disrupted for technical reasons, maintenance, content updates or service improvements.

Cool Cloth reserves the right to suspend, restrict or interrupt access to the Website, in whole or in part, at any time and without prior notice, where it deems this necessary for technical or operational reasons. Wherever reasonably practicable, users will be informed in advance of any planned interruptions.

The Website is designed primarily for users located in Spain and the European Union. Cool Cloth makes no representation that its content or features are suitable or available in other jurisdictions.

5. Intellectual and industrial property

All content on the Website — including, without limitation, texts, photographs, images, illustrations, graphics, logos, icons, designs, source code, trade marks and any other materials — is owned by Cool Cloth or by third parties who have authorised its use, and is protected by Spanish and European legislation on intellectual and industrial property.

The trade mark “COOL CLOTH” and its associated logos are in the process of registration with the Spanish Patent and Trade Mark Office (OEPM). Any use of these without prior written authorisation from Cool Cloth is expressly prohibited.

The reproduction, distribution, public communication, transformation or any other form of exploitation of Website content is prohibited, except for the user’s personal, private and non-commercial use, or unless expressly authorised by Cool Cloth in writing.

Cool Cloth accepts no liability for the content of third-party websites accessible via links from this Website.

6. Permitted and prohibited use

6.1 Permitted use

Users may use the Website for the following purposes:

Browsing information about products, prices and services offered by Cool Cloth.
Purchasing products available in the online catalogue.
Contacting Cool Cloth through the available communication channels.
Sharing Website content for personal, private and non-commercial purposes.

6.2 Prohibited use

The following uses are expressly prohibited:

Using the Website for illegal purposes or in ways that infringe the rights of third parties.
Reproducing, copying, selling or commercially exploiting any part of the Website without Cool Cloth’s written authorisation.
Introducing viruses, malware, malicious code or any other harmful software.
Attempting to gain unauthorised access to the Website’s systems, servers or data.
Carrying out denial-of-service attacks (DoS/DDoS) or similar attacks.
Using robots, spiders, scrapers or other automated tools to extract content without consent.
Posting or transmitting defamatory, obscene, threatening or discriminatory content.
Impersonating Cool Cloth or any third party.
Using the Website for unauthorised advertising or marketing activities.

7. User accounts

If the user creates an account on the Website, they are responsible for maintaining the confidentiality of their login credentials and for all activities carried out under their account.

The user must provide truthful, accurate and up-to-date information at the time of registration and must notify Cool Cloth of any relevant changes. Cool Cloth reserves the right to suspend or cancel accounts that breach these Terms or that are subject to fraudulent use.

If the user suspects unauthorised access to their account, they must immediately notify Cool Cloth at hello@coolcloth.es and change their password.

8. Purchases and terms of sale

The specific conditions governing the purchase of products — including pricing, VAT, payment methods, delivery timescales, right of withdrawal and returns policy — are set out in the Terms of Sale, available on the Website.

Published prices include applicable VAT in accordance with current Spanish tax legislation. Cool Cloth reserves the right to modify prices at any time; such modifications will not affect orders that have already been confirmed.

In accordance with Royal Legislative Decree 1/2007 (General Law for the Protection of Consumers and Users), consumers have a period of 14 calendar days from receipt of their order to exercise the right of withdrawal, without needing to give any reason.

9. Disclaimer of warranties and limitation of liability

The Website is provided on an “as is” and “as available” basis. Cool Cloth does not warrant that the content will always be accurate, complete or up to date, and accepts no liability for any errors or omissions it may contain.

To the maximum extent permitted by applicable law, Cool Cloth shall not be liable for:

Direct or indirect damages arising from access to or use of — or inability to access or use — the Website.
Loss of data, loss of profit or consequential damages arising from use of the Website.
Content, products or services of third parties accessible via external links.
Interruptions, errors or security failures beyond its reasonable control.

Nothing in these Terms excludes or limits Cool Cloth’s liability in cases of fraud, gross negligence, death or personal injury caused by negligence, or in any other circumstances where such exclusion would be unlawful under consumer protection legislation.

10. Indemnification

The user agrees to indemnify and hold harmless Cool Cloth, its collaborators and suppliers against any claims, damages, losses or expenses — including reasonable legal fees — arising from the user’s breach of these Terms, misuse of the Website or infringement of third-party rights.

11. Personal data protection

Cool Cloth processes users’ personal data in accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD). The data controller is the operator identified in section 1 of these Terms.

Data collected through the Website is used solely to process orders, handle enquiries, send commercial communications (where the user has given their consent) and fulfil legal obligations.

Users may exercise their rights of access, rectification, erasure, portability, restriction and objection by sending an email to privacy@coolcloth.es. Users also have the right to lodge a complaint with the Spanish Data Protection Authority (www.aepd.es).

For full information on data processing, please refer to our Privacy Policy.

12. Cookies

The Website uses first-party and third-party cookies to improve the user experience, analyse traffic and deliver relevant content. When accessing the Website, a cookie management panel is displayed, allowing users to accept, reject or customise their preferences.

Strictly necessary cookies are activated without requiring consent. Analytical and marketing cookies require the user’s explicit consent.

For more information, please refer to our Cookie Policy.

13. Amendments to the terms

Cool Cloth reserves the right to amend these Terms at any time, for reasons including — without limitation — regulatory changes, new Website features or updates to commercial practices.

Changes will be communicated by publishing the updated version on the Website, with the new effective date indicated at the top of the document. Continued use of the Website following the publication of changes constitutes acceptance of the updated Terms.

Users are encouraged to review these Terms periodically to stay informed of any amendments.

14. Links to third-party websites

The Website may contain links to third-party websites. Cool Cloth does not control those sites, accepts no liability for their content and does not guarantee that they comply with applicable law. Users access such sites entirely at their own risk.

The inclusion of a link does not imply any commercial relationship, partnership or endorsement by Cool Cloth of the linked site.

15. Governing law and jurisdiction

These Terms are governed by Spanish law, including Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE), Royal Legislative Decree 1/2007 on the protection of consumers and users, and all other applicable legislation.

In the event of any dispute arising from the interpretation or application of these Terms, consumers submit to the courts of their place of domicile, in accordance with Spanish consumer protection legislation. For non-consumer users, the courts of [CITY OF THE OPERATOR’S REGISTERED ADDRESS] shall have jurisdiction.

The European Commission provides EU consumers with an online dispute resolution (ODR) platform, accessible at: https://ec.europa.eu/consumers/odr

16. Contact

For any enquiries relating to these Terms and Conditions, users may contact Cool Cloth through the following channels:

General enquiries: hello@coolcloth.es
Data protection enquiries: privacy@coolcloth.es
Website: www.coolcloth.es

Last updated: 31 May 2026

Terminos y condiciones